Terms of service
These Terms of Service (“Terms”) govern access to and use of the Qaptic website and the Qaptic workspace (the “Service”). By accessing or using the Service you agree to these Terms. If you accept on behalf of a company, you confirm you are authorised to bind it. Last updated: July 2026.
1. Definitions
“Customer” means the company subscribing to the Service. “Customer Data” means data you submit to or generate through the Service. “Outputs” means the analyses, briefings and recommendations the Service produces for you.
2. The Service and licence
Qaptic provides a furniture-market intelligence workspace that reads public market signals and turns them into analysis and recommendations. During your subscription we grant you a non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes.
3. Accounts and your responsibilities
You are responsible for your account, for keeping credentials secure, and for all activity of users under your workspace. You will provide accurate information and keep it current, and ensure your users comply with these Terms.
4. Acceptable use
You will not: reverse engineer, copy or resell the Service; provide access to third parties except as agreed; attempt to disrupt, probe or gain unauthorised access; scrape or extract data other than as intended; or use the Service in breach of applicable law or third-party rights.
5. Fees, billing and taxes
Paid plans are billed as set out in your order or on our pricing page. Fees are payable in advance, are exclusive of taxes, and are non-refundable except where required by law. We may change pricing for future terms on reasonable notice.
6. Customer Data, Outputs and our IP
As between the parties, you own your Customer Data and the Outputs generated for you. You grant us the rights necessary to operate the Service and produce the Outputs. We and our licensors own the Service, the platform and all related intellectual property; these Terms grant you no rights in them except the right to use the Service.
7. Data protection and confidentiality
Our processing of personal data is described in our Privacy Policy, and, for customers, in a Data Processing Agreement available on request. Each party will protect the other’s confidential information and use it only to perform under these Terms.
8. Third-party services
The Service relies on third-party providers (for example cloud hosting, database and email). Their availability may affect the Service, and their own terms may apply to the parts they provide.
9. Warranties and disclaimers
We provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided “as is”; we do not warrant that it will be uninterrupted or error-free, or that any recommendation will achieve a particular commercial result.
10. Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental or consequential loss, or lost profits or revenue; and each party’s aggregate liability under these Terms is limited as set out in your order or, if none, to the fees paid in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
11. Indemnification
Each party will defend the other against third-party claims to the extent arising from its breach of these Terms, subject to prompt notice and reasonable cooperation.
12. Term, suspension and termination
These Terms apply while you use the Service. Either party may terminate for material breach not cured within a reasonable period. We may suspend access for security, legal or non-payment reasons. On termination your right to use the Service ends; we will make your Customer Data available for export for a limited period, after which it may be deleted.
13. Changes to these Terms
We may update these Terms; for material changes we will provide notice, and continued use after they take effect means you accept them.
14. Governing law and disputes
These Terms are governed by the laws of Sweden, and the parties submit to the courts of Sweden, without prejudice to any mandatory rights.
15. General
These Terms are the entire agreement between the parties on their subject matter. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Notices will be sent to the contact details on file.
16. Contact
Questions about these Terms: hello@qaptic.com.
This is a summary, not the full contract.